Contact

One address reaches everyone here: [email protected]

There is no contact form on this site and no phone queue. Email goes to the editors, and a person reads it.

What we respond to

Corrections. This is the message we most want to receive. Include the page address, the specific statement you believe is wrong, and the source that shows the correct information if you have one — a source is not required. Substantive corrections get a dated note on the page describing what changed. The full process is in our editorial policy.

Accessibility barriers. If any part of this site is difficult or impossible for you to use, tell us what page you were on, what you were trying to do, and what assistive technology or browser you were using if you know. We acknowledge accessibility reports within 2 business days and give you a remediation timeline within 10 business days. Details on our accessibility page.

Licensing and permissions. Requests to reproduce our text, tables or calculators; syndication questions; and academic or classroom use. Ask before republishing — the answer is often yes with attribution.

Press and research. Questions from journalists, researchers and standards organizations. We will tell you what we know, what we do not, and where our figures came from. If you need the current list of our advertising partners, ask here.

Copyright complaints. Takedown notices under the DMCA go to the same address. See the DMCA page for the elements a valid notice must contain.

What we cannot help with

We are an informational publisher, not a contractor and not a design firm. Three things fall outside what we can do, and no amount of detail in your email changes that.

We do not perform concrete work. We do not pour, finish, repair, seal or demolish anything. We do not bid jobs, we do not travel to sites, and we do not sell materials.

We do not give project-specific engineering advice. We cannot tell you whether your footing is deep enough, whether that crack is structural, whether your slab can carry a particular load, or whether a specific mix is right for your soil. Those questions require someone who can see the site, the soil report and the drawings, and who carries professional liability for the answer. Structural work should be designed by a licensed engineer, and a local structural engineer or your building department is the right call.

We do not refer contractors. ConcreteInfo is not a lead-generation site. We do not collect, broker or sell contractor leads, we take no referral fees, and we keep no list of pros to match you with. If you email asking us to connect you with someone, we will tell you the same thing: your state licensing board, reachable through NASCLA at https://www.nascla.org/page/licensingboards, is where to verify anyone you are considering.

We also cannot tell you what a permit costs in your town, which code edition your jurisdiction enforces, or how deep your local frost line is as a settled fact. Those are your building department’s answers, and our methodology page explains why we refuse to guess at them.

Response times

Accessibility reports — acknowledged within 2 business days.
Corrections — acknowledged within 3 business days; confirmed errors usually fixed within 5 business days.
Everything else — within 5 business days.

We are a small editorial operation covering the United States only, and we answer in English or Spanish, whichever you write in.

Publisher

ConcreteInfo is published by ConcreteInfo Media LLC, founded 2026. Website: https://concreteinfo.shop Email: [email protected]